Brand Concierge

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PRIVACY POLICY

Brand Concierge (we) are committed to protecting and respecting your privacy.

This policy (together with our Website Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us (your Information).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is Lynn Kingelin of Flat 1, 64 Addison Road London W14 8JL. We are registered with the ICO under Registration Number A8213503.

WHAT INFORMATION DO WE USE?

We will collect and process the following data about you:

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

HOW DO WE USE THIS INFORMATION?

We use information held about you in the following ways:

WHAT WE WOULD ALSO LIKE TO DO WITH THE INFORMATION

At Brand Concierge we take your privacy seriously and will only use your Information as mentioned above.

However from time to time we would like to inform you of our future offers and similar products. This Information is not shared with any third party and you can unsubscribe at any time via phone, email or our website.

Please tick the below box to indicate you would like to be informed of any future offers we may carry out:

Please sign me up to receive details about future offers from Brand Concierge.

HOW DO WE SHARE YOUR INFORMATION?

You acknowledge and agree that from time to time we have the right to share your personal information with:

We will disclose your personal information to third parties:

WHERE DO WE STORE YOUR INFORMATION?

All Information we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union.

No third parties have access to your personal data unless the law allows them to do so.

Once we have received your information, we have a Data Protection regime in place to oversee the effective and secure processing of your personal data and we will use strict procedures and security features to try to prevent unauthorised access.

However and unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site at transmission stage; any transmission is at your own risk.

How long de we keep your Information for?

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

The Information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

WHAT ARE YOUR RIGHTS?

If at any point you wish to know which Information we are processing about you, or if you do not wish for us to process your Information anymore or if you believe the Information we process on you is incorrect or obsolete you can request to see this Information and/or have it corrected or deleted by us by contacting us at concierge@brandconcierge.co.

If you wish to raise a complaint on how we have handled your Information, please contact us at the email address above to have the matter investigated.

If you are not satisfied with our response or believe we are processing your Information not in accordance with the law you have the right to complain to the Information Commissioner's Office https://ico.org.uk/

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and where those changes are material, they will notified to you by e-mail.